Key Points at a Glance
Understanding the most important aspects of cv997's Terms and Conditions in plain language.
Account Security
Each player may have only one account. It is the player's sole responsibility to keep account information secure.
Bonus and Promotions
All bonuses are subject to specific wagering requirements. Accounts may be suspended if bonus abuse is detected.
Payment and Withdrawal
There are set limits for deposits and withdrawals. Large withdrawals may be delayed if identity verification is not complete.
Prohibited Activities
Collusion, syndicate gaming, multiple accounts — these are strictly prohibited and punishable.
Liability and Responsibility
Cv997 encourages responsible gaming. If you face any issues, we provide support and resources.
Terms Change
Cv997 may update these terms at any time with notice. Check this page regularly.
1Terms and Conditions
These Terms and Conditions (hereinafter referred to as "Terms") form a legal agreement between the cv997 platform ("Platform", "we", "our", "cv997") and users of the Platform ("you", "Player").
By accessing cv997 and completing registration, you acknowledge that you have read, understood, and agree to abide by all of these terms and conditions.
Our rights
- Right to amend or update these Terms and Conditions at any time
- Right to suspend or close an account for any potential violation
- Right to temporarily suspend service for platform maintenance, updates, or security
- The right to create and enforce policies for your account and gameplay
2Account Registration and Eligibility
Terms and Conditions of Registration
- You must provide accurate and complete information
- You must keep your account information up to date
- Each player may have only one account — creating multiple accounts is strictly prohibited
- You are responsible for keeping your account credentials (password, mobile number) confidential and preventing unauthorized use
- You are fully responsible for all activity from your account
Identity Verification
Cv997 reserves the right to verify your identity at any time. This is necessary to ensure security and regulatory compliance. Large transactions or withdrawals may be delayed until verification is complete.
3Responsibility and Legal Compliance
Personal Responsibility
You have made the decision to use cv997 on your own. The platform is only a facilitator and is not responsible for your gaming or financial decisions.
Cv997 is not liable for any financial loss, emotional distress, or other damages. Gaming is a form of entertainment and always carries risk.
Third Party Liability
- Cv997 is not liable for disruptions or failures caused by game providers, payment processors, or other third parties
- Not liable for network connection issues, device failures, or other technical problems
4Bonuses and Promotional Offers
General Bonus Terms
- Wagering requirements: Must play a set number of times before bonus withdrawal (typically 35x-50x)
- Time Limit: Bonus validity is limited to a specific period only (typically 14-30 days)
- Limited Games: Some games may not count toward bonus wagering
- Abuse detection: Bonuses may be canceled if unusual patterns are detected
- Non-transferable: The cash portion of a bonus cannot be transferred to another player
Reasons for Bonus Cancellation
Cv997 reserves the right to cancel any bonus for the following reasons:
- When collusion or syndicate gaming is detected
- Evidence of exploiting technical glitches or system errors
- Violation of international anti-money laundering regulations
- Other fraudulent or inappropriate conduct
5Payments and Fund Withdrawal
Deposit limits
| Payment Methods | Minimum Deposit | Maximum Daily Deposit |
|---|---|---|
| Mobile Banking | 50 BDT | 50,000 BDT |
| Bank Transfer | 500 BDT | 500,000 BDT |
| Electronic wallets | 100 BDT | 100,000 BDT |
Withdrawal conditions
- Deposited amounts must be settled as withdrawable earnings
- Identity verification must be completed before withdrawing funds
- Each withdrawal request is processed within 24-48 hours
- Requested withdrawals will reach your account within 5-7 business days (depending on your bank)
- Maximum of 4 withdrawal requests per week
Transaction Errors and Dispute Resolution
If any transaction is incomplete or a reversal occurs, contact cv997 immediately. We will investigate the issue and attempt to resolve it within 15 business days.
6Prohibited Activities and Consequences
Serious violations
- Multiple accounts: Creating or operating multiple accounts by the same person
- Fraud: Using false information, fake identity, or stolen credentials
- Collusion Gaming: Sharing or controlling an account with family or friends
- Bonus Abuse: Taking unfair advantage by violating bonus terms
- System Glitch Exploitation: Exploiting technical errors or bugs
- Money laundering: Depositing or withdrawing funds from suspicious sources
Consequences
- Account suspension and fund freezing
- Withholding and confiscation of unearned winnings
- Permanent Account Closure and Blacklist
- Reporting to relevant authorities and law enforcement agencies
7Responsible Gaming and Self-Control
Cv997 is committed to promoting and supporting responsible gaming. We believe gaming should be entertaining and safe.
Self-Control Tools
- Deposit limits: Set daily, weekly, or monthly deposit limits
- Session Time Limit: Set a maximum time limit for each gaming session
- Limitation of liability: Set a monthly budget for acceptable losses
- Account suspension: Temporarily close account for 7 days to 6 months
- Permanent Self-Exclusion: Close account for 1 year or permanently
Support and Resources
If you feel your gaming behavior is getting out of control, please contact our support team immediately. We provide the following assistance:
- Account self-exclusion support
- Resources and Referrals for Professional Help
- Advice for managing gaming behavior
8Privacy and Data Protection
Protecting your personal information is our highest priority. For the full Privacy Policy and more information on data handling Privacy Policy See page.
How we use data
- For account verification and security purposes
- To ensure anti-money laundering and regulatory compliance
- For monitoring gaming patterns and detecting fraud
- To enhance our service and provide personalized offers
- To meet legal and regulatory requirements
Data Protection Measures
Cv997 protects your data using the following measures:
- Encryption per international standards (AES-256)
- Regular Security Audits and Testing
- Restricted Access Policy and Staff Training
- Multi-layer Firewall and DDoS Protection
9Disclaimer and Limitation of Liability
The cv997 platform is provided "as is" and "as available." We do not guarantee that the service will be error-free or uninterrupted.
We are not liable
- For technical failures or platform unavailability
- For lost games due to network connection problems
- For transaction delays caused by third-party payment processors or banks
- For losses caused by computer viruses or unauthorized access
- For lost or stolen account credentials
- For gaming decisions or financial consequences
Maximum Liability
Although unlikely, cv997 limits its maximum liability for any claim to the total amount you deposited with us in the past 12 months.
10Contact and Customer Service
Contact us
If you have any questions about these Terms and Conditions or need assistance, please contact the cv997 Customer Service team:
- Live Chat: Log in to the platform and click the support icon
- Email: [email protected]
- Availability: 24 hours a day, 7 days a week
Complaint processing
If you are dissatisfied with cv997 services, you may file a complaint. We take all complaints seriously and will attempt to respond within 7 business days.
Changes to Terms
Cv997 reserves the right to modify, add, or remove these terms at any time. We will announce major changes. Updates are posted regularly on this page, so we recommend checking it from time to time.
Join cv997 now and start playing
If you understand and agree to these Terms and Conditions, you are ready to join cv997. Open a free account and enjoy Bangladesh's best online gaming experience.